Getting customers is one thing. Keeping them is another. Between the challenges of escalating competition and demanding customers, if you don't excel in sales and every aspect of the customer experience, they will take their buying power elsewhere. It's that simple. Creating a Sales-Service Excellence Culture should be a major strategic initiative in your company. Christine will provide valuable insight and share ideas from organizations known for outstanding sales and service cultures. Imagine the explosive power of creating superior sales people and a workforce of "brand ambassadors" who will help you to increase sales and establish higher levels of customer loyalty.
Think how much more productive and profitable your business will become! This program can be presented in keynote, seminar, or hands-on workshop format. You will obtain a step-by-step process on how to create a dynamic sales-oriented and customer-focused company.
When you need a great Keynote Speaker, Seminar Leader or Facilitator...
Book Christine to boost attendance and get results: Audiences that leave your event reenergized, refocused and armed with how-to's!
Rave Reviews
"Our sales meeting could not have been better...thanks to you!"D. Cullen, GM, Panasonic
"We all walked out of Christine's program feeling totally energized. She was absolutely wonderful and invigorating."
R. Queen, Ford
"Wow! Wow! Wow! That's all I can say. You are a walking encyclopedia!"
L. Domanico, National Kitchen and Bath Association
"Christine is an outstanding speaker and facilitator. She was the hit of our conference and received outstanding evaluations.She prepared herself and structured her presentation to our audience."
L. Akley,United Van Lines
"Great job! You really nailed it! And you made a big difference in our sales results."
B. Smith, National Sales Manager, Akzo-Nobel
"You were outstanding! Promise me you'll never share your sales strategies with any of our competitors!"
G. Gustavson, National Sales Manager, Masterbrand Cabinets
Christine's Most Requested Keynote Presentations
(Tightly customized to the client's theme, business, audience, and objectives)
"Wake Up and Smell the Competition"
Subject: Business Competition/Sales
"The Art of Influencing Customers to Buy from YOU"
Subject: Sales/Communication
"Transform Your Culture to Sales-Service Excellence"
Subject: Sales-Service Culture Transformation
"Reeling Customers in at a Trade Show by Selling Smarter"
Subject: Trade Show Sales
"The Customer of the Future -- Will Tomorrow's Customer Be YOURS?"
Subject: Customer Service Excellence / Customer Loyalty / Customer Experience
"Are You a Boss or a Leader?"
Subject: Leadership / Employee Engagement / Employee Motivation
"Change, Challenges and Hard Choices"
Subject: Change Management
"The Art and Science of Influencing People"
Subject: Communication Skills
"Surviving the Competitive Treadmill and Achieving Excellence in Today's Changing World"
Subject: WOW! Motivational Entertaining Keynote
Titles Based on Your Meeting Theme or Main Message
Subject: Customized Business Motivation Programs
Christine’s Additional Programs and Services
"The ART of Execution"
(Tightly customized to the client's theme, business, audience, and objectives)
"Wake Up and Smell the Competition"
Subject: Business Competition/Sales
"The Art of Influencing Customers to Buy from YOU"
Subject: Sales/Communication
"Transform Your Culture to Sales-Service Excellence"
Subject: Sales-Service Culture Transformation
"Reeling Customers in at a Trade Show by Selling Smarter"
Subject: Trade Show Sales
"The Customer of the Future -- Will Tomorrow's Customer Be YOURS?"
Subject: Customer Service Excellence / Customer Loyalty / Customer Experience
"Are You a Boss or a Leader?"
Subject: Leadership / Employee Engagement / Employee Motivation
"Change, Challenges and Hard Choices"
Subject: Change Management
"The Art and Science of Influencing People"
Subject: Communication Skills
"Surviving the Competitive Treadmill and Achieving Excellence in Today's Changing World"
Subject: WOW! Motivational Entertaining Keynote
Titles Based on Your Meeting Theme or Main Message
Subject: Customized Business Motivation Programs
- "Hiring and Retaining Quality Employees"
- "Dealing with Difficult Customers and Situations"
- "How to Reinvent and Upgrade Your Business" — Create and Execute a Smart Business Plan
- "How to Adopt Green Practices in Business and Gain a Competitive Advantage" (Based on Christine's new self-study manual)
- Executive Retreats
- Consulting on High-Performance Culture Transformation, Sales, and Marketing Strategies
- Customized Educational Plans for Leaders
- Training for Sales Staff and Employees
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